Order & Delivery

How to place an order?

You can order directly from this website. Currently our delivery is limited to Singapore only. If you wish to make an order from outside of Singapore, please contact us at hello@euoychun.com.

Do I have to pay for taxes?

We do not charge taxes and only receive your payment for your purchase on our website.

Can I amend or cancel my order?

Please contact us immediately at hello@euoychun.com. Your order cannot be updated or changed once it has been processed and left our warehouse.

Do you ship to my country?

For Singapore shipping, orders are fulfilled within 3-5 working days. For overseas shipping, please contact us at hello@euoychun.com for shipping rates.

How much are my shipping fees?

Singapore: SGD5.00 (Flat fee) Other Countries: Contact us at hello@euoychun.com for shipping rates.

Do you deliver to my address or do I have to self collect?

We deliver to your stated destination, however in some countries you might have to collect your order at your nearest post office.

Can I amend my delivery address?

Please contact us immediately at hello@euoychun.com. If your order has not left our warehouse, we will allow a one-time change to your delivery destination subject to any additional shipping fees. Your delivery address cannot be updated or changed once the order has left our warehouse facility. Please ensure that your delivery details are correct before making payment.

What if I received the wrong order or damaged goods?

Please examine your order upon collection. If there are any mistakes, defects or damages to your items, please notify us according to our Return Policy below.


What is your return policy?

Our Return Policy is only applicable to defective or damaged products.

We do not accept any return or replacement for items that have been used or tampered with.

We do not accept returns for products obtained from a source other than our website.

We are not responsible for personal loss to an item. If the package is marked as delivered, but it is stolen or you are unable to locate it, we are unable to refund the order amount.

Any return is allowed only once per order. We reserve the right to reject any subsequent returns or refund requests for the same order and/or product.

How do I initiate a return?

Please submit a request to return within 7 days from the date of receipt of your order.

Please email us at hello@euoychun.com and follow these steps:

1. Provide the following information in your email to us:

(a) Full name and Order number.

(b) Reason(s) for return.

(c)  Name of product(s) to be returned and its respective quantity.

(d) Photographs (e.g. the defective part or whole package to show any missing content).

2. You should only send the item back to us after our team has provided you with a return authorization and mailing details.

Please note that the customer bears the shipping cost for returning the item to euoychun.com. Customer shall ensure that the product is undamaged during the process of return by using bubble wrapping wherever possible and choosing registered mail or courier. If the product is lost or damaged during the return delivery to our warehouse, we will not replace or refund your order.

3. Any refund will be processed as soon as the returned product is inspected by our team and confirmed that it fits within our Return Policy. Upon approval, our refund process takes at least 5 business days. Refund can only be made payable via chosen payment method during sales (for example your credit card supplier). Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider.

If you have any other questions regarding our returns and refund policy, please contact us at hello@euoychun.com.

Terms & Conditions

Access and Use of the Site

Access to and use of this Site (euoychun.com) and the products and services available (collectively, the ‘Services’) are subject to the following terms, conditions and notices (the ‘Terms and Conditions’).

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. Kindly check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

Please read through the Terms and Conditions prior to using the Site and our Services. Your use of the Site and our Services indicates that you have acknowledged, understood, and agree to the Terms and Conditions and the Privacy Policy.

As a condition of your access to and/or use of this Site, you agree that:

(a) all information provided by you on the Site is accurate, up to date and complete;

(b) you are 16 years of age or older in order to access and purchase any product listed on the Site; and

(c) you will not copy or distribute any part of the Site in any medium without our prior written authorization.

You shall be solely responsible for your access to and/or use of the Site and its materials herein.

Intellectual Property

All material on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (“Content”) is owned or licensed to the Artist (Eu Oy Chun). You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content for any purpose, other than with the prior written consent from the Artist, or as permitted by law.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the our Terms and Conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Kindly refer to our FAQ, Order & Delivery for more information.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or up to date. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Product Descriptions

In describing our products available for purchase online, we attempt to be as accurate as possible. However, our products may vary slightly from their pictures. The images of the products on the Site are for illustrative purposes only. Colors may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do not warrant that product descriptions or other content on the Site are complete or error-free.

Venue for Rent

Contact us to arrange a viewing or find out more about the space.